Smarter Gardens Privacy Policy
(Last updated: 09/05/21)
Our contact details
Name: Smarter Gardens
Address: 12 Fordson Road, SN10 3UD
Phone Number: 01380 720322
E-mail: steve@smartergardens.co.uk
The type of personal information we collect
We currently collect and process the following information:
– Cookie preference
– Personal details if we are contacted using the details in our Contact section, we do not collect personal information directly on this website
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:
– You use our website and accept our cookie notice
– You contact us directly using the contact details provided
We use the information that you have given us in order to complete an enquiry from you the user.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting steve@smartergardens.co.uk
(b) We have a contractual obligation.
(c) We have a legal obligation.
(d) We have a vital interest.
(e) We need it to perform a public task.
(f) We have a legitimate interest.
How we store your personal information
Your information is securely stored on our email service or in our phone logs when you contact us.
We keep your contact details until your enquiry or job has been completed. We will then dispose your information by removing it from our logs or emails.
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at steve@smartergardens.co.uk if you wish to make a request.
Updates
We do not currently run plugins such as Google Analytics, and therefore do not obtain information regarding your geographical location, age group, device type etc.
We do not currently run a mailing list, and will not keep your email address to send regular updates.
These circumstances may change in the future, and therefore this privacy policy be updated. Please regularly read this policy to make sure you are aware of our updates.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at steve@smartergardens.co.uk.
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk